Privacy Policy

Effective Date: December 2024
Last Updated: December 2024

1. Introduction

Offline AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this Privacy Policy carefully.

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

  • Chat messages and conversations you have with the AI assistant
  • App settings and preferences you configure
  • Feedback or support requests you submit

2.2 Information Collected Automatically

  • App usage statistics and performance metrics
  • Device information (device type, operating system version)
  • App version and installation information
  • Crash reports and error logs (anonymized)

2.3 Information We Do NOT Collect

  • Personal identification information (name, email, phone number)
  • Location data
  • Contact information from your device
  • Photos, videos, or other media files
  • Browsing history or web activity

3. How We Use Your Information

We use the collected information for the following purposes:

  • AI Processing: To provide AI-powered responses to your queries
  • App Functionality: To maintain and improve app performance
  • Personalization: To customize your experience based on your preferences
  • Analytics: To understand app usage patterns and improve features
  • Support: To provide customer support and troubleshoot issues

4. Data Storage and Processing

4.1 Local Processing

All AI processing occurs locally on your device. Your conversations and data are processed entirely on your device and are never transmitted to external servers. This ensures complete privacy and security of your information.

4.2 Data Retention

  • Chat conversations are stored locally on your device
  • You can delete conversations at any time through the app settings
  • App settings and preferences are stored locally
  • Analytics data is anonymized and retained for up to 2 years

5. Data Sharing and Disclosure

We do not share, sell, or disclose your personal information to third parties. Your data remains private and secure on your device.

We may share anonymized, aggregated data that cannot identify you personally for the following purposes:

  • App performance analytics
  • Feature usage statistics
  • Crash reporting and bug fixes

6. Data Security

We implement appropriate security measures to protect your information:

  • All data processing occurs locally on your device
  • No network transmission of personal data
  • Encrypted storage of sensitive app data
  • Regular security updates and patches

7. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. Your Rights and Choices

You have the following rights regarding your data:

  • Access: View your stored conversations and settings
  • Delete: Remove conversations and reset app data
  • Control: Manage app permissions and settings
  • Export: Export your conversations (if supported)

9. Third-Party Services

Our App may integrate with the following third-party services:

  • Apple App Store: For app distribution and updates
  • Analytics Services: For app performance monitoring (anonymized data only)
  • Crash Reporting: For bug detection and fixes (anonymized data only)

These services have their own privacy policies, which we encourage you to review.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy: info-offline-ai@pisheru.app

Support: support-offline-ai@pisheru.app

General: contact-offline-ai@pisheru.app

12. Compliance

This Privacy Policy complies with applicable privacy laws and regulations, including:

  • Apple App Store Review Guidelines
  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Children's Online Privacy Protection Act (COPPA)

This Privacy Policy was last updated on December 2024.